You’ll be the go -to expert for managing, and optimising our Zoho ecosystem to support both internal teams and client -facing operations. You’ll work closely with stakeholders across the business to understand workflows, customise Zoho applications, and build smart automations that simplify processes and drive efficiency. From maintaining system integrity to developing scalable solutions, your work will directly impact how smoothly our tribe and our clients operate every day.
This is an office based role and we have offices in:
Cebu City
Dumaguete
(*Feel free to let us know which office you would be interested to be a part of)
What You'll Do
Administer, maintain, and continuously optimise the Zoho to support business operations & scalability
Manage and support Zoho applications including Zoho CRM, People, Recruit, and related tools
Analyse data within Zoho and external sources that support decision -making
Troubleshoot system issues and ensure timely resolution with minimal disruption to users
Collaborate with departments to understand operational needs and translate them into technical solutions
Provide ongoing end -user support, including system guidance, issue resolution, and user assistance
Maintain system documentation, processes, and user guides to support consistency and knowledge sharing
Deliver user training & onboarding to drive the effective use of Zoho systems
Ensure data integrity, security, and compliance across all Zoho platforms
Requirements
What We're Looking For
Bachelor’s degree in Computer Science, Information Technology, or a related course
Hands -on experience administering the Zoho One Suite, with strong expertise in advanced CRM configuration
Solid knowledge of Zoho applications including Zoho CRM, Zoho People, Zoho Survey, Zoho Sign, and related tools
Strong data analysis, including extracting insights within Zoho & from external data sources
Proven problem -solving & the ability to diagnose system issues and implement effective solutions
Ability to work autonomously while also collaborating effectively within cross -functional teams
High attention to detail, with the capability to manage multiple projects
Deliver user training & onboarding to drive the effective use of Zoho systems
Clear and professional communication skills, both written and verbal
Experience providing end -user support, system documentation, and training
Benefits
The Perks
A comprehensive benefits package, including paid leaves
Dayshift
HMO on day 1 for you and your dependent
Training and career development opportunities
Fun social events and a supportive team culture
Fixed weekends off + Christmas & New Year off
Ready to JOIN THE TRIBE?
If you want to grow your skills, support global teams and build a rewarding career in the world of tech, we’d love to meet you!
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