Zone Manager - Fit Outs & Office

The Zone Manager is responsible for overseeing office/commercial space operations within the assigned zone, with a focus on tenant fit-out execution, compliance, and overall operational efficiency. The role ensures that all spaces are delivered, maintained, and operated according to company standards while supporting tenant success.

Key Responsibilities:

Fit-Out & Project Management

• Oversee tenant fit-out activities from turnover to completion
• Ensure compliance with design standards, construction guidelines, and timelines
• Coordinate with contractors, tenants, and internal teams to resolve fit-out concerns

Operational Management

• Manage day-to-day operations of assigned office/commercial spaces
• Ensure facilities, utilities, and common areas are well-maintained and fully functional
• Enforce safety, housekeeping, and maintenance standards

Tenant Relations & Account Management

• Serve as primary point of contact for tenants within the zone
• Ensure adherence to lease terms, house rules, and operational policies
• Address tenant concerns and ensure high satisfaction levels

Commercial & Performance Oversight

• Monitor occupancy, tenant performance, and space utilization
• Support leasing and turnover activities as needed
• Assist in achieving revenue and operational targets for the zone

Local Marketing & Engagement

• Support and execute localized marketing or engagement initiatives for office tenants
• Coordinate events or programs that enhance tenant experience and retention

Qualifications

• Bachelor's degree in Engineering, Property Management, HRM, Business, or related field
• At least 4–6 years of experience in property management, office/commercial operations, or fit-out/project management
• Experience in construction coordination or tenant fit-out processes is highly preferred
• Strong knowledge of building systems, safety standards, and operational procedures
• Excellent coordination, problem-solving, and communication skills
• Proficient in Microsoft Office applications