Banking Customer Care Specialist

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. List of vacant positions: (HIRING) Customer Service Representative Technical Support Representative Sales/Retail Representative Travel and Hotel Associate Healthcare Specialist Financial Associate (PRIO) Telemarketer Content Moderator General Responsibilities Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using scripts and procedures. know the company products, services, policies, and procedures to effectively address customer inquiries during training period. Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers. Qualifications Can visit Ortigas site (for Face to Face Interview only). Amenable to working on-site Amenable to work in rotating shifts (morning, mid, & night shifts) Filipino Citizen, or hold relevant residence status At least Highschool Graduate 18 years old and above At least Conversant / Basic English Strong active listening skills, patience, and empathy when dealing with customers. Nice To Have (Optional) Proven customer service experience, preferably in a call center or customer support environment. Further details will be discussed during the interview. Apply now!