Compliance Quality Specialist

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What we’re after…

Strong operational experience in a quality assurance role within a regulated payment or financial institution entity

Working knowledge and understanding of payments, foreign and/or regulatory compliance

Excellent organizational skills, and both written and oral communication skills

Granular attention to detail, with a strong ability to think laterally and problem solve

Excellent self-starter, motivated individual who is also a strong team player

Works well under pressure

Skilled at assessing, analyzing and presenting management information

Preferred:

A relevant graduate degree or equivalent professional qualification/s (ICA AML, Compliance and/or relevant compliance Diploma)

Understanding of IT systems, operational and/or product development payment processes, especially in e-Commerce environments for retail and/or corporate payments

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we expect of you, day to day. The role of the Regulatory Compliance Quality Assurance Specialist is to work with the Quality Assurance Analyst to ensure the application of controls within the compliance function are being performed with consistent rationales and justified analysis by those completing the task. Assist in the maintenance and improvement of relevant policy and procedure documentation relating to the role
Undertake quality assurance checks on internal performance across multiple frameworks ensuring consistencies across the function and feeding back to the Regulatory Compliance Senior Manager
Maintain strong record keeping documentation around testing, changes and rationales.
Assist in analyzing monthly MI to establish gaps, develop remediation actions and challenge the effectiveness of current processes and procedures.
Acting as a catalyst for change and improvement in performance and quality
Assist in identifying any risks or gaps within the quality assurance framework and checks
Assist in engaging with relevant internal and external stakeholders, including other functions and departments, FIUs, law enforcement and regulators when applicable
Identify and internally escalate actual or suspected financial crime incidents, in addition to identifying any other risks to the business
Keep up to date with compliance legislation and regulation, in particular, relevant money laundering and payment service regulations.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.