Division Head (% ONSITE)

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Job Description - Division Head (% ONSITE)

Our Retail Banking Group is looking for experienced professionals to join us on our sites nationwide in the role of Division Head.

In this role, you'll oversee branch banking operations and drive business development across your assigned area, focusing on profitability through account solicitation, promoting bank products, and ensuring compliance with policies. Your role includes setting sales goals, coordinating sales plans, and monitoring performance to enhance the bank's overall strategy.

Your pivotal role is not only integral to the success of the bank but also significantly impactful for our esteemed clients. As you contribute to the growth of EastWest, rest assured, we are committed to fostering your professional advancement at the executive level.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Over 29 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

  • In charge of branch banking operations, supervision & maintenance of branches in the assigned area. Primarily in charge of business development and generating profitability and income for these branches
  • In charge of account solicitation of prospective accounts and maintenance of existing accounts.
  • In charge of generating & promoting bank products, loans & services for the Division
  • Contribute to the overall strategy of RBG by planning, organizing, directing, coordinating, and controlling the activities of stores under the division to attain overall objectives as the main distribution channel of the bank with a focus on deposits, loans, and investment generation.
  • Ensure profitability among all stores without compromising compliance with the bank's policies and procedures both for internal and external regulatory bodies.
  • Set sales and profitability objectives and directions of the whole division in support of the objectives of the Region and the Bank in general.
  • Coordinate with the store manager in the development of a comprehensive sales plan and sales calendar for each store.
  • Monitor and review actual sales and profitability performance of each store versus set targets and come up with appropriate actions on areas that need improvement.
  • Conduct Sales Management Process and monitor the usage of the T24 Sales Management Monitoring System among the RBG sales force.
  • Provides regular monitoring feedback and results to the Region Head on all sales and profitability parameters vs. actual performance and renders action items as appropriate.

What were looking for

  • Bachelor's/College Degree, in any field.
  • Required skill(s): sales, governance and compliance, customer service and relationship management, leadership, and mentoring, T24 system knowledge.
  • At least 5 years of working experience in a related field is required for this position.
  • Leadership qualities and behaviors include being driven, committed, focused, goal-oriented, highly engaged, responsible, hardworking, confident, competent, and persevering, with an entrepreneurial spirit

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals.
  • Opportunity to work with industry experts and be mentored by them.
  • Defined career progression paths to guide you in your professional growth.
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Head of Department?

Do you have customer service experience?

How many years of people management experience do you have?

Have you worked in a role which requires experience with financial analysis and modelling?

How would you rate your English language skills?

Which of the following languages are you fluent in?

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Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies. It covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors.

Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery. This gives optimum quality for our customers in finding the best resources to achieve their "CORE BUSINESS OBJECTIVES".

Nityo Infotech Services Philippines, Inc. ( is a US head-quartered IT services company having operations in 17 countries with 27 offices across the globe including US, Europe and Asia.

Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies. It covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors.

Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery. This gives optimum quality for our customers in finding the best resources to achieve their "CORE BUSINESS OBJECTIVES".

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