Operation Supervisor - Hiring Immediately

We are on the lookout for a remarkable Operation Supervisor to join our incredible team at Park Secure Management in Pasig.
Growing your career as a Full Time Operation Supervisor is a terrific opportunity to develop exceptional skills.
If you are strong in presentation, persuasion and have the right personality for the job, then apply for the position of Operation Supervisor at Park Secure Management today!

JOB SUMMARY

 

| The Operation's Supervisor directly reports to the Operations Manager of the day-to-day. Operations of the assigned Car park’s functions and duties. The Operations Supervisor carries out responsibilities in all of the following functional areas.
- Operational Functions
- Sales and Marketing Support Functions
- Business Development Support Functions
- Managing Report Functions
- Customer Service Management
- Staff Management
- Process Improvement/Policy Development
- Auditing Procedure on Cash Handling, Parking access, Revenue Control Systems & Regulatory Compliance
  SPECIFICATIONS OF RESPONSIBILITIES OPERATIONAL FUNCTIONS

 

- Manage and lead all car park employees under assigned carpark
- Ensure employee's compliance and adherence of all company policies and procedures. 
- Review and revise policies if needed and seek management approval
- Conduct site visit regularly and accomplish checklist. (4-5 carpark site per week)
- Prepare monthly report analysis & recommendations for site visited.
- Secure operational support during working hours, holidays and weekends.
- Maintain open communication to all employees handled, close collaboration with the departments & partner
clients with direct concern with operations
- Operate car parks profitability by maximizing sales & minimizing cost
- Comply with internal sales cost & profitability targets

- Address conflicts & issues then develop initiatives to improve processes & performance result

SALES AND MARKETING SUPPORT FUNCTIONS

Responsible in managing carpark sales and revenue performance

- Identify strategies that will boost sales.
- Tie up with Marketing in identifying and implementing promotional activities
- Monitor activities, pricing strategies that increases yield & revenues
- Monitor sales performance: Growth and Trend (incline and decline)
- Identify factors that affects the performance & create counter actions immediately
- Ensure achievement of Sales (Daily & Monthly) Target set by the management.
- Strictly monitor financial/cash transaction compliance of all site employees.
- Monitor Sales update and Sales Report and ensure daily deposit of all cash collection
- Identify loss incurring sites. Counter act & turn-around it into income-generating site w/in the month.

 
| BUSINESS DEVELOPMENT SUPPORT FUNCTIONS |
- Assist and analyze new business development while maintaining existing marketing tools. |
- Contributing to the development of strategic plans & preparations of tender documentation and other |
other proposals for the future expansions of car parking operations. |
- Implement the projection from Business Development and if targets are not met suggest for possible |
adjustments and solutions to be able to hit the target. |

 

MANAGEMENT REPORTS FUNCTIONS

 

- Maintain an updated list of Monthly Parkers
- Maintain an updated list of all car parks per OS with updated status
- Prepare reliable, concrete and complete report then submit on a timely basis.
- Weekly comparison of Sales Report (every Monday)/Daily Sales Report
- Monthly and Yearly Comparison (1st week of the Month)
- Card Inventory (Daily)
- Parking Maintenance Report (weekly)/Cash Handling & Regulatory Compliance
- Status Report of all parking sites and Audit Report
- KRA of Lead Cashier, Parking Cashier, Lead Valet, Valed Driver & House Keeping
- Monthly Management Report (every 7th of the Month)
- Cost Saving Activities
- Revenue Generating Activities
- Audit Control/Compliance
- Prepare Variance reports (forecast vs actual per site- first 6 mos to 1 yr)
- Staffing Issues & Resolutions
- Detail Checking of sites reports (HAS, HAR & Deposit Slips)
- Report on Completion of Sales documentation
- Report on timelines of sales deposit (HAS/HAR and attachment)
- Yield Management Report & Implementation Status Report
- Common Problems and Preventive Solutions

COMPETENCIES AND SKILLS FOR THE ROLE

SKILLS

 

- Advance in MS Word, Excel, Power Point and Outlook
- Well developed in written, verbal and interpersonal communication skills
- Strong in presentation skills
- Active Learning- Understanding the implicationns of new information for both current and future problem
solving and decision-making skills
- Social perceptiveness- Being aware of the others reactions and understanding why they reacts as they do.
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
conclusions or approaches to problems
- Decision Making - Identify conclusion or solution for the betterment of both parties.
- Provide effective leadership and people management and development
- Ability to persuade, negotiate and resolve conflict.

 

Q UALIFICATION

 

- Bachelor’s Degree holder preferably Business Studies/Administration/Management or
any business-related course -
With atleast 2-4 years extensive retail industry experience is required in this position

- Preferably Supervisor/5 yrs and up experienced employee

Benefits of working as a Operation Supervisor in Pasig:

● Excellent benefits
● Company offers career progression opportunities
● Attractive package