Production Manager

About us

Indicia Worldwide is an insight and technology led communications agency with global production expertise.

Why we exist: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provides our differentiation in the marketplace. Data insight and marketing technology give us the ability to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business, we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech, and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.

The output : Improved client performance by engaging consumers with brand ideas better, faster, and more cost-effectively across every step of the journey that a brand takes to market.

Purpose of the role

The Production Manager role focuses on the print POSM & Retail Display and Premiums strategy delivery for our FMCG account and its brands.

These may include but are not limited to print and display procurement, account management, liaising with clients, managing approvals of printed proofs, and attending press checks.

• Be a consultant to advise and collaborate with the Client’s merchandising team on developing Visual Merchandising POSM, e.g., COC, Trays, Standee, Store dress, Hangers, Accessories Display tools, etc.

• Advise and collaborate with the client for the structural design of displays in terms of raw material uses, safety, and functional aspects. Should lead the conversation during conceptualisation delivering ideation, innovation, and providing optimized solutions to clients.

• Collaborate with Vendors to execute design given by the merchandising team and manage the production.

• Partner with Creative Visual Merchandisers to ensure that Creative meets budgets, timelines, and executions.
• Make recommendations about alternate print & display specifications that deliver either a cost, quality, or timeliness benefit to the client.

• Visit relevant markets to provide support in Visual Merchandising implementation.

• Regularly research design inspiration in global culture, architecture, fashion, art, furniture, and materials. Build and maintain an archive of visual and material inspirations.
• Manage printer proof/ mock-up approval process, including reviewing the proof/ mock-up to ensure colour, layout, size, material etc., are as per approved artwork.

• Ensure the briefing received from client is clear in terms of requirements before being forwarded to suppliers.
• Proactively check the supplier’s progress on the different steps of the production process and keep everything under tight control.
• Ensure all activities are properly updated in the IWW system and all steps are followed so orders can be closed in a timely manner to process billing.

Skills, knowledge, experience, and exposure

• Proven work experience as Production Manager/ Production Planner/ Project Manager/ Account Executive/ Account Manager/ relevant roles in a marketing agency who understands creative design, visual merchandising, POSM/ retail display projects.

• Practical skills for supporting window / in-store and event installations.

• Passion and interest in sustainability and circular business model initiatives

• Retail and wholesale shop planning project experience will be a plus.

• Proficiency with all MAC / PC platforms, InDesign, Adobe Illustrator, sketch up and PowerPoint will be preferable. Intermediate knowledge of Outlook and Excel.

The mindset to navigate the role

• Excellent communication with clients, vendors, and colleagues.
• Innovative approach to Production Management and ability to play an advisory role with the clients.
• Strong commercial acumen, with an ability to critically evaluate financial and commercial risks and benefits of current business relationships and development opportunities, as well as influence and negotiate.
• Independent work style – able to prioritise and meet deadlines.
• Open to any feedback from the stakeholders.
• Solution-orientated.
• Strictly follow both internal and external processes.
• Add value by having alternative solutions for the clients.
• Demonstrate a positive ‘can-do’ attitude at all times to manage end-to-end process administration (Ideation, Implementation, QC).

The softer skills that we believe, will help you thrive in this role:

• Proven strong analytical, organizational, and time management skills

• Strong organizational and project management skills with meticulous attention to detail, passion, and interest in art, design, and cosmetics.

• Excellent teamwork, motivational, and interpersonal skills

• Excellent verbal and written communication skills (in English) with all stakeholders at all levels.
• Ability to manage multiple priorities while consistently managing timelines in a fast-paced environment.
• Eager to continuously learn and develop new skills in turn a growth mindset.

Role Requirements

• Depending on the client’s & management's decision, either the work-from-office or hybrid model around the Manila area applies to this role. You’ll be expected to perform in a flexible environment while ensuring delivery.
• Willing to handle any clients in different industries and locations.