Senior Carrier Manager, Direct Fulfilment, SCOT

DESCRIPTION Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. Key job responsibilities
Create innovative solutions using data and research to address wider challenges in your organization.
Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations.
Work alongside senior leadership to establish and prioritize improvement programmes, seeing them through from start to finish.
Enhance operational performance on every programme in partnership with your stakeholders. A day in the life
As a Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks. Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion. About the team
Direct Fulfillment (DF) operations is a fulfillment model that allows vendors to ship orders directly to customers. DF exists to drive the Amazon flywheel by growing selection and lowering fulfillment costs, and operates worldwide. DF Carrier Managers keep this complex, international supply chains working seamlessly and efficiently.
The role requires interaction with multiple stakeholders (both internal and external) across Amazon, from Operational teams who are fulfilling customer orders to Retail teams to product families and locales.
You will be accountable for raising the bar on Parcel Carrier operations while influencing business-critical decisions that improve DF Ops performance. We are open to hiring candidates to work out of one of the following locations: Madrid, M, ESP BASIC QUALIFICATIONS - Bachelor's degree
- Experience in program or project management
- Relevant experience communicating with and influencing a range of different stakeholders including senior management
- Relevant experience in managing large-scale programmes or projects
- Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Experience working cross functionally with non-tech teams
- Experience implementing repeatable processes and driving automation or standardization
- Experience in complex problem solving, and working in a tight schedule environment.
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/ IF formulas, data cleansing, array formulas, etc.). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.