VP for Operations/Operations Manager

Responsibilities

• He/she oversees all operational facets of the department store, ensuring seamless execution across inventory management, sales optimization, and customer service.
• He/she drives supply chain efficiency, manage vendor relationships, and maintain budgetary controls to enhance profitability.
• Leading initiatives in staff training, development, and performance evaluation, he/she fosters a customer-centric environment while monitoring key metrics to drive continuous improvement.
• With a strategic focus on aligning operations with business goals, he/she navigates dynamic retail landscapes, implementing innovative solutions to meet evolving market demands and maintain a competitive edge.

Qualifications

• At least 10 years management experience in retail operations, preferably in a department store or similar retail environment, with a proven track record of success in driving sales and achieving operational excellence
• A bachelor's degree in business administration, retail management, marketing, or a related field is typically required. A master's degree or MBA may be preferred
• Strong leadership and management skills, with the ability to inspire and motivate teams, foster a positive work culture, and lead by example
• In-depth knowledge of the retail industry, including current trends, best practices, and emerging technologies, with a focus on delivering an exceptional customer experience
• Strong analytical and problem-solving skills, with the ability to interpret data, analyze performance metrics, and make data-driven decisions to optimize store operations