Account Technology Strategist

An Account Technology Strategist (ATS) is responsible for providing technology strategy guidance to customers. He/She supports the customer in the creation of technology plans / roadmaps that guide the customers in realizing value in their investment.

Responsibilities

Responsibilities

Customer and Industry Insights

- Generates business insights based on knowledge of the customer's technology landscape, engagement experience, and proactive collaboration with the customer, internal teams, and industry, to conduct forecasting and develop recommendations for managing accounts.

- Challenges customers to consider alternative business models to meet business and market needs, and adapts plans to insights. Orchestrates teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts.

- Leads technical teams for driving opportunities with other teams, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.

- Leverages industry trends to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries.

- Leverages account information technology (IT), industry, and business strategy to provide coaching to internal Microsoft teams on customer technology profiles and strategies.

- Provides technical guidance to internal teams to position technology while using customer landscape knowledge.

- Proactively builds and maintains a broad knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities and potential threats the customers face. Leverages leaders from the partner ecosystem to bridge process gaps.

- Coordinates with internal industry experts (e.g., Regional Experts) to gather industry data of assigned accounts and leverages knowledge of competitors to improve planning.

- Demonstrates a strong understanding of the customer's business strategy and the direction of the industry.

- Provides analysis of overall customer needs, outcomes, and potential blockers. Leverages understanding of business strategies and outcomes that technology can support to advise on gaps that would benefit from Microsoft solutions, and guides internal teams in overall strategy development (e.g., block identification, partner strategy) to identify and address gaps and drive end solutions.

- Ensures execution of technology strategy and/or digital transformation by identifying and resolving technical blockers that arise during strategy planning and implementation and driving technology adoption.

- Creates technology and business roadmaps for one or more accounts, to outline the digital transformation journey and core wins.

- Updates and articulates business changes in the roadmaps around foundational, traditional capabilities.

Technology Sales: Demand Generation and Orchestration

- Leads Account Strategy Envisioning.

- Introduces the customer to benefits of Microsoft solutions.

Differentiated Value Proposition

- Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or Business Unit leaders at the CIO or CIO direct-report levelng organization charts, identifying and contacting TDMs/BDMs, and beginning to advise on solutions

and position Microsoft capabilities to best meet the customer's needs.

- Drives conversations with enterprise customers that present the strategic relationship between Microsoft technologies, products, and services compared with the competitor's solution and the customer's overall business goals and objectives.

Mapping and Account Planning

- Drives account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.

- Coordinates extended account teams and drives forecasting and tracking of the business.

Education and Thought Leadership

- Contributes to the delivery of regular (e.g., quarterly, monthly) industry/technology briefings to customer technology decision-makers and technical teams.

· Uses existing and new readiness resources to support enablement plans for customer technology adoption at the national and regional level.

- Contributes to innovations to accelerate meeting goals for customer capacity, maximize reach and impact, and drive long-term engagement and thought leadership on the Microsoft platform. Supports customer skilling initiatives and execution.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcare

Educational resources

Discounts on products and services

Savings and investments

Maternity and paternity leave

Generous time away

Giving programs

Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations .