BPO Operations Manager

• Candidate must be a college graduate of any course.
• Candidate must have at least 3+ years relevant experience as an Operations Manager in a Call Center/BPO industry.
• Proven track record of successfully managing a team and meeting targets (client SLAs and Team KPIs).
• Experience supporting a Sales Account is required.
• Excellent communication skills - verbal and written.

Job Requirements:

• As a BPO Operations Manager, you are responsible for supervising, managing and motivating team members on a daily basis. You will be the contact point for all team members, act proactively to ensure smooth team operations and effective collaboration.

What's your expected monthly basic salary?

How many years' experience do you have as a sales manager?

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