Business Development Officer

Salary: 45,000 - 75,000 PHP a month

• Conduct detailed fact-finding with customers on each inquiry/project, understanding their needs, and identifying opportunities for upselling and cross-selling. Recommend our best-selling products, offer additional items, and provide competitive pricing

• Build and nurture relationships with customers, tailoring solutions to meet their unique requirements

• Proactively engage with customers and prospects through regular calls and emails to build customer accounts, convert leads into customers, and handle potential objections

• Collaborate with the sales and management team to develop effective strategies and tactics for achieving sales targets

• Utilize sales techniques to generate new business opportunities and effectively communicate the value proposition and benefits of our products and services to potential clients

• Maintain accurate and up-to-date records of sales activities, customer interactions, and progress in CRM software

• Demonstrate excellent written and verbal English skills in all communications with clients, colleagues, suppliers, and stakeholders

• Contact relevant datasets to re-engage customers and pull leads when necessary

• At least 1 year of experience in sales and the BPO industry

• Strong understanding of sales techniques and methodologies

• Exceptional written and verbal English communication skills, with the ability to articulate ideas clearly and persuasively

• Highly motivated and target-driven individual with a passion for driving business growth

• Display polite and professional communication via phone, chat, and email at all times

• Excellent interpersonal and relationship-building skills

• Ability to work effectively both independently and collaboratively within a team

• Proficient in using CRM software and other sales productivity tools

• Ability to work independently and prioritize workload in a fast-paced environment

• Strong numerical aptitude and analytical thinking to ensure accurate pricing and markup

• First-class communication and interpersonal skills

• Fast learner and multitasking

• Strong attention to detail and quality

• Controlling time management

• Commercially aware and strategic thinker

• Negotiation, influencing, and stakeholder management abilities