IT Sales Technician

LAPTAP ENTERPRISES

SALES TECHNICIAN

RESPONSIBILITIES

1. Serve customers by helping them select units
2. Drive sales through engagement of customers, suggestive selling
3. Greet and receives customer questions
4. Direct customers by escorting them to racks and counters
5. Provide outstanding customer service
6. Document sales by creating or updating customer profile records
7. Process payments by totaling purchases, processing cash, checks, credit or debit cards
8. Alert management of potential security issues
9. Assist with inventory and technical departments
10. Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest and,
11. Other related responsibilities given to you by the company

QUALIFICATIONS

1. College graduate of any computer or I.T. related course
2. With background in computer troubleshooting and repair.
3. Knowledgeable in installation of O.S., software, and other applications.
4. Highly Knowledgeable with Laptop and Desktop Computers.
5. Excellent English communication and strong customer service skills.
6. Friendly and happy personality. Does not get easily discouraged when dealing with customers.
7. Willing to multi-task and render overtime.