Partner Sales Associate

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional individual to join our growing team. The Partner Sales Associate is accountable for supporting critical day to day activities in support of Workato’s growing Global Technology Partner Ecosystem. The ideal candidate for this position will have a proven track record in customer service, and supporting Technology partnerships. You’ll have a successful track record of managing multiple activities with different partners delivering a quality service experience. This role works with all of the new Partners joining our ecosystem and a strong first impression is a critical element of this role.

In this role, you will also be responsible to:

• Be a Passionate support champion who can provide world-class service and support of our Partners

• Execute Partner Journey experiences focused on partner development, deeper involvement with Workato and grow awareness of Workato throughout the Partner.

• Handle all initial inbound inquiries on the Workato Partner Program and associated values

• Execute on processing key partnership documents such as MNDA, Partner Reseller contracts and SDK approval contracts

• Work closely with the larger Workato Partner organization to streamline Partner onboarding, sales plays, and enablement across our Partner Community

• Strong history of building and driving pipeline generation at the field level with direct sales and go-to-market partner organizations

• Strong data systems skills such as Salesforce, Docusign and other such business application tools allowing to quickly process and document support requests. 

• Proven history of growing a service request into larger more strategic relationships leading to increased revenue as a result of providing superior and tailored service

• Represent both the voice of the partner to Workato and the voice of Workato to the partner as required to resolve issues and attain revenue

Requirements

Qualifications / Experience / Technical Skills

• Minimum of 1-2+ years’ experience in Business Development or Service roles

• Exceptional oral and written communication skills.  

• Highly organized and detail oriented

• Must be able to prioritize and multi-task with special attention to detail and follow-up

• Salesforce: Proficiency in managing partner information, tracking activities, and analyzing data

• Familiarity with GSuite tools to quickly process and support requests

• Associate Degree or BA/BS degree, a plus

• Expectations: As you will be supporting Global Clients, work schedule will be aligned to US working hours

• Salesforce: Proficient in using Salesforce for managing partner information, tracking activities, and analyzing data.

• Docusign: Experience in processing and managing key partnership documents using Docusign.

• Business Application Tools: Familiarity with various business application tools to quickly process and document support requests.

• Partner Reseller Contracts: Knowledge of and experience in handling Partner Reseller contracts and associated legal documents.

Soft Skills / Personal Characteristics

• Self-sufficient, focused individual with a propensity towards execution and driving revenue results

• Natural and effortless relationship management / partner development skills

• Proven track record in providing exceptional customer service

• Exhibit passion and dedication as a support champion for partners, ensuring a positive experience

• Strong verbal and written communication skills to effectively interact with partners and internal teams

• Ability to run quickly with little supervision and adapt to a fast-paced, constantly changing environment