Sales Admin Assistant

Hiring: Sales Admin Assistant - Remote - $9.6k-10.8k/yr About WeAssist:

WeAssist, founded by Reef Colman just four years ago, is nothing like other staffing agencies; we're a dynamic recruiting firm dedicated to creating equally advantageous opportunities in the world of business. With a team of over 50 members, we bridge the gap between American companies seeking quality talent and skilled professionals around the globe in need of reputable and stable employers. What sets us apart is our unwavering commitment to our people, offering comprehensive benefits, skill development, personal growth, community involvement, prizes, and a commitment to making a positive impact by supporting initiatives like building schools, feeding the homeless, and advancing education. Join us at WeAssist, where outsourced professionals thrive! About the company we are hiring for:

The client is a transformative transportation and logistics company, established in 2004, boasting with 85 to 90 team members and an annual revenue of $100 million. Their mission revolves around transforming the logistics industry and making a significant impact on the community. With an impressive 98% client retention rate over the last five years, the company prioritizes building synergistic relationships based on shared values.

Our clients core values:

• Speed / Urgency
• Earn It
• Higher-level Thinking
• Transparency
• Work Ethic
• Commitment
• Empathy

Mission of Sales Admin Assistant:

The mission of the Sales Admin Assistant is to provide comprehensive support to the sales team in managing administrative tasks efficiently, ensuring seamless communication with carriers, overseeing procurement processes, and maintaining accurate data in freight management systems. This role is pivotal in optimizing operational workflows and enhancing overall sales performance.

Your responsibilities include:

• Procurement:
  • Manage procurement activities by sending email blasts and making calls to establish communication with carriers.
  • Schedule and coordinate calls between carriers and the sales team, facilitating discussions and negotiations.
  • Collaborate with carrier representatives and client's EA, to ensure smooth communication and handoff of tasks.
  • Source and compile lists of carriers for potential collaboration, maintaining an updated database of contacts.
• Load Management:
  • Daily distribution of available load lists to a designated list of carriers, ensuring timely updates and communication.
  • Coordinate with carriers for load bookings, detention, revised rates confirmations, and handling overages, shortages, and damages (OSDs).
  • Review and update booked loads to ensure all required information is correctly inputted.
  • Ensure timely communication of rate confirmations, driver information, and load updates to dedicated carriers.
• Customer Project Support:
  • Coordinate monthly check-ins with dedicated carriers handling significant loads, managing calendar invites and scheduling.
  • Prospect carriers for upcoming customer projects, providing status updates and ensuring proactive engagement.
• Operations Support:
  • Track and trace mechanical breakdowns, overseeing repair completion and updating relevant stakeholders.
  • Verify bounce loads and late fall-offs, ensuring proper notification to carrier reps and system readiness for recovery coverage.
  • Follow up on no-tracking loads, liaising with carrier reps to ensure timely driver tracking and updates.
• Reporting and Analysis:
  • Run reports at specified intervals to monitor shipment statuses and pending pickups, enhancing visibility for carrier reps and customer operations.
  • Compile and analyze data on active loads for the week and month, proactively reaching out to carrier reps for coverage.
  • Coordinate monthly check-ins with dedicated carriers hauling more than 10+ loads per month.

This is a good fit for you if:

• You have great English, orally and written.
• You are extremely reliable.
• You are an active listener.
• You are a strong communicator.
• You are detail-oriented with a focus on accuracy in data management.
• You are coachable and open to feedback.
• You think for yourself and are confident in your skills and abilities.
• You can think ahead and are proactive.
• You possess analytical-minded thinking.
• You are not afraid to speak up and share your ideas.
• You are trustworthy.
• You are tech-savvy.

This is NOT a good fit for you if:

• You do not have good computer skills.
• You do not have access to strong wifi.
• You do not show up consistently on time.
• You do not take your job seriously.
• You struggle to think independently.
• You are not adaptable.
• You do not want new challenges.
• You do not have a growth mindset.
• You are not trustworthy.

Perks:

• Health insurance
• Dental insurance
• Mental health insurance
• Great starting salary
• Growth opportunity
  • Professional Development
    • Potential advancement into a sales or a leadership role.
• Prizes and bonuses 

Specifics:

• Time 
  • Full time, EST time zone
  • This is a remote position so you can have the freedom to work from anywhere

• Miscellaneous
  • Attire - business casual when on meetings
  • Professional setup
    • Clean background
    • Good camera
    • Good microphone 
    • Strong wifi

• Tech Stack
  • Freight Management Software
  • Transportation Management Software
  • Microsoft Suite
  • Project Management Software
  • CRM Software

• Compensation
  • $9.6k-10.8k/year

Expectations for Performance:

In your first 30 days on the job:

In your initial 30 days, anticipate daily meetings, subject to the COO's schedule, for a swift and comprehensive onboarding. These sessions will focus on instilling our company values, clarifying organizational structures, and immersing you in your role's particulars. We'll address practical aspects, such as email management and project overviews, ensuring a smooth integration. This intense daily interaction aims to promptly resolve queries and optimize your workflow. As you grow more accustomed, we'll transition to weekly meetings, striking a balance between ongoing collaboration and granting you the autonomy to excel in your responsibilities.

Qualifications:

• Possesses good communication skills 
  • Great English - written and orally 
• Must have experience in sales administration, customer service, and procurement/sourcing.
• Experience with phone communication, particularly with carriers in the transportation industry.
• Familiarity with freight management software, transportation management software, and Microsoft Suite.
• Strong attention to detail and process-oriented mindset.