Sales Admin

• Receive and process sales orders from customers, ensuring accuracy and completeness.
• Coordinate with various departments to ensure timely order fulfillment and delivery.
• Track orders to ensure on time delivery and resolve any issues that may arise.
• Act as a point of contact for customer inquiries, addressing questions and concerns promptly and

professionally.

• Provide product information, pricing details, and order status updates to customers.
• Assist in resolving customer complaints and issues in a timely manner.
• Prepare sales quotes, proposals, and contracts based on the input from sales representatives.
• Assist in preparing sales presentations and materials for client meetings.
• Maintain a clear and organized record of sales-related documents and communications.
• Maintain accurate and up-to-date customer and sales records in the CRM (Customer Relationship

Management) system.

• Enter sales data, update customer information, and track sales activities.
• Generate regular and ad-hoc sales reports for management and the sales team, providing insights

into performance, trends, and opportunities. - Manage calendars and schedules for sales representatives, arranging appointments and meetings as needed.

• Handle administrative tasks such as filing, faxing
• Assist in monitoring inventory levels and coordinating with the inventory team to ensure product

availability for orders.g, mailing, and correspondence. - Collaborate with sales representatives to ensure they have the necessary materials and information to effectively engage with customers - Assist in training new sales team members on administrative processes and CRM system usage.