Sales and Service Engineer

About Us:

Hanna instruments is a manufacturer of Scientific instruments which are used in many industries like Laboratory, water treatment, Education, Research, Food/Beverages, Agriculture and may more.

We have more than 3000 products like PH meter, Conductivity meter, titrator, turbidity meter, process instruments etc. Our products are manufactured in our own faculty located in USA, Romania, and Mauritius. Our global HO is located in Rhode Island, USA. Indian Head Office is located in Navi Mumbai. We have great Sales/Service network all over India.

Job description Roles and Responsibilities

• Responsible to achieve the Team Sales Target of Region

• Develop strong long-term relationships with customers.

• Prospect for business, schedule appointments, & visit customers to review their product needs and determining opportunities.

• Recommend products based on customer requirements.

• Provide clear, effective quotations & literature to customers.

• Negotiate strongly and clarify company terms and conditions.

• Close orders and collect customer payment promptly thereafter.

• Research the market for new opportunities.

• Attend trade shows & conference.

• Continuously increase product and application knowledge.

• Perform demonstrations, installations, and basic maintenance.

• Attend training and departmental meetings.

• Coordinate with inside sales, technical, accounting and shipping department.

• Coordinate with service engineers for installations / demonstrations.

• Follow up with customers promptly and courteously.

• Resolve customer problems & report issues to Manager.

• Submit weekly report to RSM.

• Ad-hoc responsibilities as assigned by the Manager or General Manager.