Sales Operation Manager

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Job Description - Sales Operation Manager

Primary Purpoose of the Position:

  • Ensure well trained and equipped commercial organization and to provide business tools /analytics and insights to meet company targets.
  • Refine and enhance sales processes, leveraging on the incumbent's expertise for maximum operations efficiency.
  • Dive deep into data analysis to unearth strategic insights that inform our sales direction.
  • Provide forecasting that drives precision in planning and resource utilization.
  • Align and execute sales strategies in tight collaboration with the Commercial Leaders,
  • Ensure optimal usage and maintenance of sales tools and CRM systems, wih a keen eye on performance metrics.
  • Build strong ties across functions, uniting marketing, finance, supply chain, etc., for organizatine-wide synergy in achieving business goals.

Job Resposibilities:

Trade Marketing

  • Develop and execute Trade Marketing Strategies and plans to achieve revenue and market share targets.
  • Provide framework on resource allocation based on the internal requirements and external market.
  • Identify solutions and technologies that drive sales efficiency and, consequently, revenue growth.
  • Conduct market and competitor analysis to identify trends, opportunities, and threats.
  • Manage budgets and ROI of trade promotions, pricing initiatives, and trade incentive programs.
  • Drive Perfect Store and execution

Sales Systems, Analytics and Forecasting

  • Responsible for driving business analytics and management reporting relative to the annual AOP process and regular reviews, monthly operations reveiw, sales report, historical sales summary.
  • Ensure insights generated are shared with the proper stakeholders and actioned, when appropriate.
  • Drive channel demand forecasting using quality data that undergo thorough validation with the channel partners. This includes oversight on regular business review meetings with the channel.
  • Oversees sales performance tracking and SFE reporting for individuals and total team
  • Responsible for the calculation of sales incentives aligned with the approved sales force bonus scheme.

Planning

  • Lead the company's annual strategic operations planning and implementation through project management approach.
  • Lead regular review of project status (monthly and weekly meetings) and ensure action plans, initiatives and KPIs are undertaken per agreed timelines

Learning and Development

  • Oversee sales-related training and capabilities improvement to help field sales in further promoting Goodyear brand, products and services

Job Requiremements:

  • Graduate of Bachelor's degree in marketing or any business related degree, MBA is a plus
  • 10+ years years of combined experience in trade marketing and sales experience and execution of comprehensive sales strategies
  • Must be strategic and comfortable with data to translate business insight.
  • Familiarity with databases and sales software, consumer insights, product sustainability, category strategy, trade and brand marketing
  • Exceptional communicator, capable of educating and collaborating with stakeholders at all levels.
  • Ability to problem solve
  • Ability to work well in groups and multitask

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

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