CSR Agents

ES - Agents Positions (CSR) Qualifications: a. Bachelor’s Degree or completed 2 years in college (depending on the account’s qualifications) b. With 1-2 years BPO Experience c. Open to seasonal accounts Responsibilities: • Excellent communication and phone skills, with an ability to think and react to situations confidently • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions • Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence • Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based tools or proprietary software Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred Benefits

• Competitive compensation package with monthly performance incentives
• Meal and other allowances
• Medical coverage for the employees and 3 qualified dependents
• Dental coverage for employees
• Skills enhancement through trainings and personal development programs

3. Alabang Site: a. 9th — 10'^ & 11'^ Floors, Plaza E Building, Northgate Cyberzone, Alabang, Muntinlupa City 4. Iloilo Site: a. 12th Floor, SM Strata Tower, Sen. Benigno Aquino Jr., Service Rd., Brgy. Bolilao, Mandurriao, Iloilo City 1. Manila Site: a. 12* Floor, Two E-Com Center, Palm Coast Avenue, Mall of Asia Complex, Pasay City b. 6'^ Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City c. 16* Floor, Five E-Com Center, Mall of Asia Complex, Pasay City 2. Cebu Site: a. 16 & 17th Floors, The Link Building, Cebu IT Park, Lahug, Cebu City b. 9'h Floor, 2 Quad Building, Cardinal Rosales Avenue, cor. Sumilon St., Cebu Business Park, Cebu City Work Locations Job Fit Assessment Requirement (if applicable): Should be amenable to work in Shifting schedules / holidays / weekends and overtime