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Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. Duties/Responsibilities: Answering incoming calls from customers Addressing client questions or demands Guaranteeing that consumer demands are handled properly and effectively Developing, organizing, and maintaining accurate files Providing high-quality service in a pleasant, competent, and professional manner
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