Sr. Analyst, Global Analytic Insights

Job Title: Sr. Analyst, Global Analytic Insights Job Description We are seeking a highly skilled and motivated Data and Business Analyst to join our dynamic CVoC team. The ideal candidate will play a crucial role in translating complex business requirements into actionable insights by analyzing and interpreting data. This position requires a combination of analytical skills, business acumen, and technical proficiency to drive data-driven decision-making within the organization. Roles and Responsibilities Data Analysis: ·        Collect, clean, and analyze large datasets to extract meaningful patterns and trends. ·        Develop and implement data models, algorithms, and statistical analyses to provide valuable insights. Business Intelligence: ·        Collaborate with cross-functional teams to understand business needs and goals. ·        Design and generate reports, dashboards, and visualizations to effectively communicate insights to stakeholders. Data Management: ·        Ensure data accuracy, completeness, and consistency through regular audits and validation processes. ·        Identify and address data quality issues, collaborating with IT and other relevant departments. Predictive Modelling: ·        Develop and implement predictive models to forecast business trends and outcomes. ·        Evaluate model performance and refine methodologies to enhance predictive accuracy. Requirements Gathering: ·        Work closely with business stakeholders to understand and document requirements for data analysis and reporting. ·        Translate business requirements into technical specifications for data extraction, transformation, and loading. Strategic Planning: ·        Assist in strategic decision-making by providing data-driven insights and recommendations. ·        Stay current with industry trends and emerging technologies to continually enhance analytical capabilities. Experience and Qualifications 1.      Minimum 2 years working as Data Analyst, QA / CE Analyst or Process Excellence / Transformation specialist in BPO / non-BPO background 2.      Proven experience as a Data Analyst or Business Analyst, with a track record of delivering actionable insights. 3.      Proficiency in data analysis intelligence tools and reporting platforms (e.g., Excel, Power BI, Tableau etc). 4.      Strong analytical and problem-solving skills, with the ability to work independently and collaboratively. 5.      Excellent communication skills to convey complex findings to non-technical stakeholders. 6.      Familiarity with database management and data warehousing concepts. Location: PHL Quezon City - Tera Tower 15th Floor Language Requirements: Time Type: Full time2024-07-02 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents