Tourism and customer relations internship in London UK [Paid: £]

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Job Description - Tourism and customer relations internship in London UK [Paid: £]

Our collaborator is a tour operator dedicated only to Cuba was established on 13th August 2003. This tour operator is promoting Cuba to UK and other English speaking countries, Russia, Brazil, France, Turkey, Malaysia, Croatia and many more. We have an experience of having work placement students in our company for the last several years. This gives to students a brilliant opportunity to get real experience of working in travel industry! The work placement would be ideal for a dynamic, enthusiastic person with great attention to detail and ability to learn fast. This company is looking for 2 candidates, one to start immediately and one to start on the 16th of January 2017. Position: Sales team Tasks Two weeks training:
  • getting familiar with products: hotels, flights, tourist cards, tours...
  • introduction to QuickBooks and our reservations systems: eTravel and CRS
Main Tasks
  • responsible for all financial transactions on a file and balancing that file when completed.
  • adding invoices and purchase orders to QuickBooks.
  • processing tourist cards orders
  • entering hotels' stop sales information
  • more familiarisation with hotels by making translations
  • selling Cuban travel products to the international customers
  • working closely with main hotel/services suppliers in Cuba (more than 200)
  • follow an inquiry through to a booking: (sending out the information, preparing a quote and itinerary, follow up calls to assess if clients needs are being met, holding options, obtaining deposits/payments and processing them)
  • provide an efficient service to clients on booking: (sending vouchers, advising on tourist cards) o use Bizloco & CRS to create and maintain client files and record all details of bookings.
Requirements
  • 5 months (flexible).
  • Good level of English ( additional language is a plus but not a requirement).
  • Candidates from Tourism area preferably or with interest in working in the travel industry. (If they have previous work experience we have interest in someone with a background in Sales & Customer Service.)
Conditions
  • 600£/months
  • Fulltime.
If you are interested in an international experience you can take a look at all our International internships to find the one which will best fit to your needs. Or, if you are interested in the field of this internship take a look at our Marketing internships . This vacancy may/may not be available or may be a sample of vacancies we have had. To get updated availability and options, please, apply: APPLY Additional Info
  • Reference number: 2083
  • Field: Marketing & Business
  • Stipend: 500€ +
  • Other benefits: ---
  • City: Zaragoza
  • Cost: Free
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