We're looking for an enthusiastic and organized Community Operations Intern to help onboard and support new users on Kumu. You'll play a key role in ensuring smooth operations during live sessions, guiding users on how to top-up and earn, and encouraging participation in social games. If you’re people-oriented, love fast-paced digital communities, and want hands-on experience in platform operations and user engagement, this role is for you!
🎯 What you’ll do:
Onboard new users and teach them how to top-up and earn on Kumu
Convert users into social game participants
Keep the game room slots active and fun
Prioritize users who are on-cam and engaged
Manage the vibe: drop lucky gifts, play social games, and kick inactive users (off-cam or not gifting)
Be the go-to support: answer questions about top-ups, withdrawals, and how everything works
Run the messenger group for new users and encourage them to join the live
Take and share jackpot screenshots in our Facebook group to keep the hype alive
💡 You might be a good fit if you:
Love live streaming culture and online communities
Enjoy multitasking and keeping things organized
Have good vibes and great communication skills
Are comfortable being online and engaging with people regularly
Want hands-on experience in community ops, user engagement, or platform support
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