Account Support Assistant - Remote Work

Job Description: Kumu, a dynamic and innovative company based in Antipolo, Calabarzon, PH, is seeking a dedicated and energetic Account Support Assistant to join our team on a part-time basis. As an Associate Level position, we require a minimum of 2 years of experience in a similar role.

Responsibilities: - Provide support to the account management team by assisting with client communication and follow-up - Assist with managing client accounts, including updating information and resolving any issues that arise - Collaborate with the sales team to ensure smooth transitions between the sales and account management processes - Monitor client feedback and suggest improvements to enhance client satisfaction - Help maintain accurate records of client interactions and transactions

Requirements: - Strong problem-solving skills and the ability to think quickly on your feet - Excellent people management skills, with the ability to communicate effectively with clients and colleagues - Knowledge of basic accounting principles and experience with CRM software is preferred - Ability to work independently and remotely, demonstrating self-motivation and a strong work ethic - A high school diploma is required, with a Bachelor's degree in a related field preferred

Benefits: - Retirement plan - Parental leave - Paid sick leave

Working environment: At Kumu, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We believe in empowering our employees to take ownership of their work and make a meaningful impact on our company's success.

Equal Opportunity Statement: Kumu is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.