Account Support Officer - Remote Work

Job Description:

Cloudstaff is seeking a reliable and motivated Account Support Officer to join our team on a part-time basis with the opportunity to work remotely. As an Entry Level Account Support Officer, you will be responsible for providing assistance to our clients and internal teams in managing accounts and ensuring customer satisfaction.

Responsibilities: 1. Assist in managing client accounts and maintaining customer relationships. 2. Respond to client inquiries and provide solutions to any issues. 3. Coordinate with internal teams to ensure timely delivery of services. 4. Conduct research to understand client needs and preferences. 5. Monitor account activity and provide regular updates to clients. 6. Collaborate with team members to achieve collective goals. 7. Utilize CRM tools to organize and track client interactions.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Minimum of 1 year of experience in a customer service or account support role. 3. Strong communication and interpersonal skills. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office Suite. 6. Strong research skills and attention to detail. 7. Ability to multitask and prioritize tasks effectively.

Personality Traits: 1. Reliable: Able to consistently deliver high-quality work and meet deadlines. 2. Motivated: Enthusiastic about contributing to the success of the team.

Soft Skills: 1. Teamwork: Able to collaborate effectively with colleagues. 2. Research: Skilled in gathering information to support decision-making processes.

Benefits: - Retirement plan - Dental insurance - Free food

Working Environment: At Cloudstaff, we empower employees to take ownership of their work and make impactful decisions. We value a culture of collaboration, innovation, and continuous learning.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: Cloudstaff is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.