Call Center Associate - Remote Work

MadEats is seeking a motivated and detail-oriented Call Center Associate to join our remote team in Antipolo, Calabarzon, PH. This part-time position is perfect for entry-level candidates who are looking to gain valuable experience in customer service and communications.

Responsibilities: - Handle inbound and outbound calls from customers regarding orders, deliveries, and general inquiries - Provide exceptional customer service by promptly addressing customer concerns and issues - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure seamless communication and workflow - Meet and exceed individual and team performance goals - Assist with special projects and tasks as needed

Requirements: - Strong communication skills, both written and verbal - Ability to work independently and manage time effectively - Emotional intelligence to navigate challenging customer interactions - Leadership skills to provide guidance and support to team members - Must have a reliable internet connection and a quiet workspace - Flexibility to work evenings, weekends, and holidays as needed

Benefits: - Visa sponsorship for eligible candidates - Company-provided equipment for remote work - Exciting travel opportunities for top performers

Working Environment: At MadEats, we thrive in an energetic and rapidly evolving work setting. Our team is dedicated to providing outstanding customer service and support in a collaborative and inclusive environment.

Deadline to Apply: Interested candidates should apply by June 7, 2024, for consideration.

Equal Opportunity Statement: MadEats is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We celebrate individual differences and encourage all qualified individuals to apply for our open positions.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.