Chat Support Assistant - Remote Work

Job Description:

Puregold Price Club Inc. is seeking a Chat Support Assistant to join our remote team based in Makati, NCR, Philippines. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Provide timely and professional responses to customer inquiries via chat support - Assist customers with product information, order status, and general inquiries - Escalate complex issues to the appropriate team members for resolution - Maintain a high level of customer satisfaction through excellent communication and problem-solving skills - Collaborate with team members to improve overall customer service experience - Adhere to company policies and procedures regarding customer interactions

Requirements: - Resilient and adaptable personality traits - Strong decision-making and analytical skills - Excellent verbal and written communication skills - Ability to work independently and as part of a team - Basic computer skills and familiarity with chat support platforms - High school diploma or equivalent

Benefits: - Paid Time Off (PTO) - Company transportation for office visits, if needed - Travel opportunities for team meetings or training sessions

Working Environment: At Puregold Price Club Inc., we value diversity and inclusivity, and strive to create a culture of belonging where every team member feels respected and valued. As a remote Chat Support Assistant, you will have the opportunity to work in a supportive and inclusive environment that promotes growth and collaboration.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Puregold Price Club Inc. is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.