Client Relations Assistant - Remote Work

Saphron is seeking a dynamic and motivated individual to join our team as a Client Relations Assistant on a part-time remote basis. As a Client Relations Assistant, you will play a crucial role in supporting our clients and ensuring a positive experience throughout their journey with our company.

Responsibilities: - Assist in managing client relationships through regular communication and follow-ups - Provide support to clients by addressing inquiries, resolving issues, and offering solutions - Coordinate with internal teams to ensure timely and accurate delivery of products and services - Conduct research on industry trends and competitor analysis to assist in client retention strategies - Collaborate with the sales team to identify upsell and cross-sell opportunities - Maintain accurate records of client interactions and transactions in our CRM system - Assist in drafting client communication materials such as newsletters, surveys, and promotional offers

Requirements: - Bachelor's degree in Business Administration, Marketing, Communications, or a related field - 1 year of experience in a client-facing role or customer service position - Excellent communication skills, both written and verbal - Strong interpersonal skills and the ability to build rapport with clients - Driven and resourceful with a strong desire to exceed expectations - Proficient in research and critical thinking - Ability to work independently and manage time efficiently in a remote setting

Benefits: - Disability insurance - Life insurance - Retirement plan

Working Environment: Join our team to achieve success in a high-energy workplace focused on delivering impactful results. We value collaboration, innovation, and a growth mindset to drive our business forward.

Deadline to Apply: May 1, 2024

Equal Opportunity Statement: Saphron is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all individuals feel welcomed and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.