Client Support Assistant - Remote Work

salary Salary :

₱37,941 - 56,210 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in the Philippines

Job Description - Client Support Assistant - Remote Work

Job Description:


Stylist in Pocket Technologies, a leading fashion technology company based in Quezon City, is seeking a dynamic and resourceful Client Support Assistant to join our team on a part-time, remote basis. As an Associate Level position, we require a minimum of 2 years of experience in customer service or client support roles.


Responsibilities: - Assist clients via phone, email, and chat to resolve inquiries, issues, and concerns in a timely and professional manner - Collaborate with internal teams to provide the best solutions and service to clients - Maintain accurate and detailed records of client interactions and transactions - Proactively identify trends or issues from client feedback and communicate them to the appropriate teams - Assist in developing and implementing strategies to improve client satisfaction and retention - Stay up-to-date on product knowledge and industry trends to better serve clients - Handle escalated client issues with empathy and professionalism - Work collaboratively with team members to achieve team goals and targets - Support other administrative tasks as needed


Requirements: - Resourceful and energetic attitude to handle client inquiries and issues effectively - Strong teamwork skills to collaborate with internal teams and colleagues - Previous experience in customer service or client support roles - Excellent project management skills to prioritize tasks and meet deadlines - Effective communication skills, both verbal and written - Ability to work independently and remotely - Proficiency in Microsoft Office and customer support software - Bachelor's degree or equivalent experience preferred


Benefits: - Relocation allowance for eligible candidates - Parental leave for new parents - Vision insurance coverage


Working Environment: At Stylist in Pocket Technologies, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, innovation, and continuous improvement. We believe in creating a supportive and inclusive work environment where everyone can thrive.


Deadline to Apply: Please submit your application by July 15, 2024.


Equal Opportunity Statement: Stylist in Pocket Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Support Assistant - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines
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