₱37,941 - 56,210 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Stylist in Pocket Technologies, a leading fashion technology company based in Quezon City, is seeking a dynamic and resourceful Client Support Assistant to join our team on a part-time, remote basis. As an Associate Level position, we require a minimum of 2 years of experience in customer service or client support roles.
Responsibilities: - Assist clients via phone, email, and chat to resolve inquiries, issues, and concerns in a timely and professional manner - Collaborate with internal teams to provide the best solutions and service to clients - Maintain accurate and detailed records of client interactions and transactions - Proactively identify trends or issues from client feedback and communicate them to the appropriate teams - Assist in developing and implementing strategies to improve client satisfaction and retention - Stay up-to-date on product knowledge and industry trends to better serve clients - Handle escalated client issues with empathy and professionalism - Work collaboratively with team members to achieve team goals and targets - Support other administrative tasks as needed
Requirements: - Resourceful and energetic attitude to handle client inquiries and issues effectively - Strong teamwork skills to collaborate with internal teams and colleagues - Previous experience in customer service or client support roles - Excellent project management skills to prioritize tasks and meet deadlines - Effective communication skills, both verbal and written - Ability to work independently and remotely - Proficiency in Microsoft Office and customer support software - Bachelor's degree or equivalent experience preferred
Benefits: - Relocation allowance for eligible candidates - Parental leave for new parents - Vision insurance coverage
Working Environment: At Stylist in Pocket Technologies, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, innovation, and continuous improvement. We believe in creating a supportive and inclusive work environment where everyone can thrive.
Deadline to Apply: Please submit your application by July 15, 2024.
Equal Opportunity Statement: Stylist in Pocket Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
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