Client Support Associate - Remote Work

Job Description:

We are looking for a passionate and motivated Client Support Associate to join our team at ABS-CBN Corporation in Davao City, PH. As a remote worker, you will be responsible for providing exceptional customer support to our clients. This is a part-time entry-level position with no prior experience required.

Responsibilities: 1. Respond to client inquiries via email, phone, and chat in a timely and professional manner. 2. Provide troubleshooting assistance and technical support for our products and services. 3. Collaborate with other team members to ensure client issues are resolved efficiently. 4. Conduct research to find solutions to client problems and improve overall customer satisfaction. 5. Maintain accurate records of client interactions and update client information in the database. 6. Assist in creating training materials and documentation for clients. 7. Actively participate in team meetings and contribute ideas to improve customer support processes. 8. Stay up-to-date on industry trends and best practices in customer support.

Requirements: 1. Strong communication skills, both written and verbal. 2. Excellent time management and organizational skills. 3. Ability to work independently and as part of a team. 4. Proficiency in Microsoft Office and CRM software. 5. Passion for helping others and providing exceptional customer service. 6. Ability to conduct thorough research to find solutions to client issues. 7. High school diploma or equivalent.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Medical coverage. 3. Joining bonus for successful candidates. 4. Opportunity to work in a supportive and innovative environment.

Equal Opportunity Statement: ABS-CBN Corporation is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: July 13, 2024

If you meet the requirements and are eager to join a dynamic team that values innovation and growth, we encourage you to apply for the position of Client Support Associate at ABS-CBN Corporation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.