Client Support Representative - Remote Work

Job Description:

SM Investments Corporation is seeking a motivated and reliable Client Support Representative to join our team on a part-time basis. This position will be remote, allowing for flexibility in work location. As an Associate Level position, we require at least 2 years of experience in a similar role.

Responsibilities: - Provide excellent customer service and support to clients via phone, email, and chat - Resolve client inquiries and issues in a timely and professional manner - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to address client needs and concerns - Identify opportunities to upsell or cross-sell products and services to clients

Requirements: - 2+ years of experience in a client support role - Motivated and reliable individual with a positive attitude - Strong adaptability and people management skills - Excellent communication and problem-solving abilities - Ability to work independently and in a team environment - Proficiency in Microsoft Office and customer support software

Benefits: - Travel and spending expenses covered - Paid Time Off (PTO) - Remote work flexibility

Working Environment: At SM Investments Corporation, we are dedicated to promoting equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where everyone has the opportunity to thrive and succeed.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: SM Investments Corporation is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.