₱25,997 - 41,454 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Zennya is seeking a motivated and detail-oriented Customer Care Officer to join our team on a part-time remote basis. As a Customer Care Officer, you will be responsible for delivering exceptional customer service to our clients, resolving any inquiries or issues they may have, and ensuring their overall satisfaction with our services.
Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely and professional manner - Resolving customer complaints and issues in a calm and efficient manner - Providing product information and assistance to customers - Maintaining accurate customer records and communication logs - Collaborating with other teams to ensure a seamless customer experience - Continuously seeking opportunities to improve customer satisfaction and retention
Requirements: - 1 year of experience in customer service or a related field - Resilient and reliable personality traits - Strong planning and negotiation skills - Excellent communication and interpersonal abilities - Ability to work independently and prioritize tasks effectively - Proficiency in using customer service software and tools - High school diploma or equivalent
Benefits: - Visa sponsorship opportunities - Profit sharing incentives - Travel opportunities for exceptional performance
Working Environment: At Zennya, you will have the chance to thrive in a high-energy workplace that is dedicated to achieving impactful results. Our team is passionate about delivering top-notch customer care and creating a positive experience for our clients.
Deadline to Apply: June 29, 2024
Equal Opportunity Statement: Zennya is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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