Customer Service Associate - Remote Work

Job Description:

Penshoppe, a leading fashion retail company, is seeking a remote Customer Service Associate to join our dynamic team in Manila, NCR, Philippines. This part-time entry-level position is perfect for individuals who are hardworking, independent, and looking to gain valuable experience in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product questions, order tracking, returns, and other inquiries - Resolve customer complaints and ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience

Requirements: - Strong communication and problem-solving skills - Ability to work independently and as part of a team - Cooperation and decision-making skills - Proficiency in using computers and customer service software - High school diploma or equivalent - No prior experience required

Benefits: - Company-provided equipment for remote work - Paid overtime opportunities - Relocation allowance for exceptional candidates - Support for personal and professional development

Equal Opportunity Statement: Penshoppe is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

If you are a motivated individual with a passion for customer service and a desire to grow in a fast-paced environment, we encourage you to apply by the deadline on May 8, 2024. Join our team at Penshoppe and embark on a rewarding career in customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.