Customer Service Officer - Remote Work

Job Description:

AQWIRE is seeking a motivated and independent Customer Service Officer to join our remote customer service team. As a part-time Entry Level position, the Customer Service Officer will be responsible for providing exceptional support to our customers, addressing their inquiries and concerns in a timely and professional manner. This role requires at least 1 year of experience in a customer service role.

Responsibilities: - Respond to customer inquiries via email, chat, and phone - Provide product information and assistance to customers - Resolve customer complaints in a calm and professional manner - Collaborate with other team members to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Research and plan ways to improve customer service processes

Requirements: - Strong communication skills - Ability to work independently and prioritize tasks - Motivated to provide excellent customer service - 1 year of customer service experience preferred - Soft skills in research and planning - Independent and motivated personality traits - Ability to work remotely with minimal supervision

Benefits: - Retirement plan - Visa sponsorship - Company transportation - Opportunities for growth and advancement within the company

Working Environment: At AQWIRE, we aim to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and teamwork, and strive to provide a supportive and collaborative work environment for all employees.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: AQWIRE is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by law. We strive to create a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.