Customer Service Representative - Remote Work

Resellee is seeking a dedicated and motivated Customer Service Representative to join our team on a part-time remote basis. As an Entry Level position, this role requires no prior experience, making it perfect for individuals looking to kickstart their career in customer service.

Responsibilities: - Provide exceptional customer service via phone, email, and chat channels - Resolve customer inquiries and issues in a timely and professional manner - Manage customer accounts and maintain accurate records of interactions - Collaborate with team members to ensure a seamless customer experience - Use creativity to find solutions to customer problems and improve customer satisfaction - Stay up-to-date on product knowledge and company policies to best assist customers

Requirements: - High school diploma or equivalent - Excellent communication skills, both written and verbal - Strong people management skills to handle a variety of customer personalities - Ability to work independently and take initiative to solve customer issues - Comfortable with remote work and proficient in using communication tools like Zoom and Slack - Demonstrated creativity in problem-solving - Availability to work flexible hours, including evenings and weekends

Benefits: - Comprehensive training and professional development opportunities - Profit sharing program to reward exemplary performance - Relocation allowance for potential future opportunities within the company - A working environment committed to environmental responsibility and sustainable practices

Equal Opportunity Statement: Resellee is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities for all employees and applicants without regard to race, color, religion, national origin, sex, age, disability, or any other protected status.

Deadline to apply: May 7, 2024

If you meet the requirements and are looking to start your career in customer service with a company that values professional development and sustainability, we encourage you to apply today. Join Resellee as a Customer Service Representative and make a difference in helping our customers with their needs.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.