Customer Service Representative - Remote Work

Saphron is currently seeking a part-time Customer Service Representative to join our team remotely. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a professional and timely manner - Provide accurate information about our products and services to customers - Assist customers with order placement, tracking, and returns - Resolve customer complaints and issues effectively and efficiently - Collaborate with other team members to ensure customer satisfaction - Keep detailed records of customer interactions and transactions

Requirements: - Hardworking and resilient attitude - Excellent communication and persuasion skills - Strong project management skills - Ability to learn quickly and adapt to new technologies - High school diploma or equivalent - Fluent in English - Access to a reliable internet connection

Benefits: - Training and professional development opportunities - Travel opportunities for top performers - Joining bonus for successful candidates

Working environment: At Saphron, we believe in embracing change and responding resiliently to challenges. Our team members are encouraged to grow and thrive in a supportive and dynamic work environment.

Deadline to apply: May 17, 2024

Equal opportunity statement: Saphron is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.