₱26,699 - 40,049 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Job Description:
Homebase, a leading e-commerce company, is seeking a highly motivated Customer Support Associate to join our team on a part-time basis with the opportunity for remote work. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.
Responsibilities: - Responding to customer inquiries via email, chat, or phone - Providing information about products, services, and policies - Resolving customer issues and ensuring customer satisfaction - Escalating complex problems to higher-level support teams - Maintaining accurate customer records and communication logs - Collaborating with other team members to improve overall customer experience - Participating in training and development programs to enhance job performance - Providing feedback to the management team to improve processes and procedures
Requirements: - Independent and self-motivated - Driven to succeed and exceed customer expectations - Excellent communication and interpersonal skills - Strong persuasion skills to influence customer decisions - High emotional intelligence to effectively handle challenging situations - Ability to multitask and prioritize tasks effectively - Proficient in using Microsoft Office and other relevant software - Previous customer service experience is a plus but not required
Benefits: - Free accommodation for remote work - Travel opportunities to attend company events and training - Remote work flexibility to work from anywhere in Davao City
Working Environment: At Homebase, we believe in promoting equality and fairness for all employees. We are committed to creating a supportive and inclusive work environment where every team member is valued and respected.
Deadline to Apply: Please submit your application by June 7, 2024.
Equal Opportunity Statement: Homebase is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
This job has the following benefits:
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.