Customer Support Officer - Remote Work

Advance, an industry-leading company in Antipolo, Calabarzon, PH, is seeking a motivated and independent Customer Support Officer to join our remote team on a part-time basis. As an entry-level position, we are looking for candidates with at least 1 year of experience in a customer service role.

As a Customer Support Officer at Advance, your responsibilities will include but are not limited to: - Providing exceptional customer service via phone, email, and live chat - Resolving customer inquiries and issues in a timely and professional manner - Maintaining accurate records of customer interactions and transactions - Collaborating with other team members to ensure a seamless customer experience - Identifying and implementing process improvements to enhance customer satisfaction

To excel in this role, you must possess the following personality traits and soft skills: - Independent: Ability to work remotely and manage your time effectively - Adaptable: Willingness to learn new tools and processes quickly - Leadership: Ability to take charge of customer interactions and provide guidance to team members - Problem-solving: Strong analytical skills to identify and resolve customer issues promptly

In return for your hard work and dedication, Advance offers a range of benefits including visa sponsorship, company transportation, and travel opportunities. Our working environment is designed to nurture an entrepreneurial atmosphere, even within an established organization, allowing you to grow and thrive in your role.

The deadline to apply for this position is 2024-05-06. Advance is an equal opportunity employer and encourages all qualified candidates to apply, regardless of race, gender, religion, or disability. Join our team and advance your career with Advance!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.