Customer Support Officer - Remote Work

salary Salary :

₱36,536 - 59,020 monthly

icon building Company : Expedock
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in the Philippines

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Job Description - Customer Support Officer - Remote Work

Expedock is seeking a passionate and reliable Customer Support Officer to join our team on a part-time remote basis. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and helping to maintain our high standards of quality in all aspects of our work.


Responsibilities: - Responding to customer inquiries via email, chat, and phone in a timely and professional manner - Providing technical support and troubleshooting assistance to customers - Ensuring customer satisfaction by handling and resolving customer complaints effectively - Collaborating with other team members to improve customer support processes and procedures - Maintaining accurate records of customer interactions and transactions - Assisting in training new customer support team members


Requirements: - 4 years of experience in customer support or a related field - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Cooperates well with others and demonstrates leadership skills - Comfortable working in a remote environment - Proficient in using customer support software and tools


Personality traits: passionate, reliable Soft skills: cooperation, leadership


Benefits: - Paid sick leave - Remote work flexibility - Medical coverage


Working environment: - Prioritize quality in all aspects of work, products, and services


Deadline to apply: 2024-06-07


Equal Opportunity Statement: Expedock is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Support Officer - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

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