Customer Support Specialist - Remote Work

Job Description:

As a Customer Support Specialist at Jollibee Foods Corporation, you will be responsible for providing exceptional customer service to our valued clients. This role will be performed remotely, allowing you to work from the comfort of your own home. This is a part-time position suitable for entry-level professionals with 0 years of experience.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product information, order processing, and issue resolution - Maintain a high level of customer satisfaction by exceeding customer expectations - Collaborate with other team members to address customer concerns and provide solutions - Keep accurate records of interactions with customers and follow up as needed - Stay up-to-date on company products and services to provide accurate information to customers

Requirements: - Reliable and dedicated individual with excellent communication and persuasion skills - Ability to work independently and as part of a team in a remote setting - High school diploma or equivalent - Proficiency in Microsoft Office and other relevant software applications - Strong attention to detail and problem-solving skills

Benefits: - Visa sponsorship for eligible candidates - Relocation allowance for potential future opportunities - Vision insurance for eligible employees

Working Environment: At Jollibee Foods Corporation, we value diversity and aim to create an inclusive culture that respects all perspectives. Our remote team members embody these values and contribute to a collaborative and supportive work environment.

Equal Opportunity Statement: Jollibee Foods Corporation is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and encourage all qualified individuals to apply for our open positions. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.