Customer Support Specialist - Remote Work

Job Description:

FlySpaces, a leading online marketplace for flexible workspace solutions, is seeking a dedicated and reliable Customer Support Specialist to join our team on a part-time basis. This position is remote-based, allowing you to work from the comfort of your own home in Manila, NCR, PH.

Responsibilities: 1. Provide excellent customer service and support to users via email, chat, and phone. 2. Troubleshoot and resolve customer inquiries and issues in a timely and efficient manner. 3. Assist customers with booking flexible workspace solutions through the FlySpaces platform. 4. Conduct research and provide customers with detailed information about available workspace options. 5. Collaborate with other team members to improve customer support processes and procedures. 6. Maintain accurate records of customer interactions and transactions.

Requirements: 1. Bachelor's degree preferred. 2. Minimum of 1 year of experience in customer support or a related field. 3. Excellent communication and interpersonal skills. 4. Strong people management skills. 5. Ability to work independently and as part of a team. 6. Proficiency in MS Office and customer support software. 7. Strong research skills. 8. Dedicated and reliable work ethic.

Personality Traits: - Dedicated - Reliable

Soft Skills: - People management - Research

Benefits: - Travel opportunities - Employee discounts - Joining Bonus

Working Environment: At FlySpaces, we encourage a spirit of exploration and taking calculated risks for growth. We provide a supportive and collaborative work environment where employees can thrive and develop their skills.

Equal Opportunity Statement: FlySpaces is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Join us in our mission to revolutionize the way people work and live! Apply before the deadline on June 1, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.