₱28,105 - 41,454 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
We are looking for a motivated and resilient Live Chat Officer to join our team at Hilton for remote work in Antipolo, Calabarzon in the Philippines. The Live Chat Officer will be responsible for providing exceptional customer service through live chat interactions with guests and potential guests. This is a part-time entry-level position, perfect for individuals looking to gain experience in the hospitality industry.
Responsibilities: - Engage with customers via live chat to provide personalized assistance and support - Answer inquiries about hotel bookings, amenities, promotions, and general information - Resolve customer complaints and issues in a timely and professional manner - Up-sell hotel features, upgrades, and packages to enhance guest experience - Collaborate with other team members to ensure seamless customer service delivery - Maintain a positive and enthusiastic attitude to create a welcoming atmosphere for guests
Requirements: - Strong communication skills, both written and verbal - Ability to work well in a team environment - Excellent presentation skills - Prior experience in customer service is a plus but not required - Must be motivated and resilient in a fast-paced environment - Must be able to work remotely and have a stable internet connection - High school diploma or equivalent
Benefits: - Paid Time Off (PTO) for part-time employees - Training and professional development opportunities - Medical coverage for eligible employees
Working Environment: At Hilton, we cultivate leaders who foster inclusivity and mentorship. Our remote team members are valued and treated with respect, providing a supportive environment for growth and success.
Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to diversity in the workplace. We strive to create a welcoming and inclusive environment for all employees, regardless of race, gender, age, religion, disability, or any other characteristic. All qualified applicants will receive consideration for employment without regard to these factors.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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