Account Support Assistant - Work from home

Job Description:

Converge ICT Solutions Inc. is seeking a highly motivated and detail-oriented Account Support Assistant to join our team in Davao City, Philippines. This part-time position offers the opportunity to work from home with flexible hours. As an Associate Level employee, we require a minimum of 2 years of experience in a similar role.

Responsibilities: - Provide support to the account management team by managing client communications and handling inquiries - Assist with account-related administrative tasks, such as data entry and report generation - Coordinate with internal teams to ensure timely delivery of products and services to clients - Help maintain strong relationships with clients to ensure satisfaction and retention - Assist with the onboarding process for new clients and provide ongoing support as needed - Act as a liaison between clients and internal departments to facilitate smooth communication and resolution of issues - Collaborate with team members on special projects and initiatives to drive business growth

Requirements: - Hardworking and energetic individual with a positive attitude - Strong project management skills with the ability to multitask and prioritize effectively - Excellent cooperation skills to work well with team members and clients - Proficiency in Microsoft Office suite, CRM software, and other relevant tools - Strong communication skills, both written and verbal - Ability to work independently and take initiative when needed - Bachelor's degree in Business Administration, Communications, or related field preferred

Benefits: - Dental insurance - Medical coverage - Company-provided equipment for remote work

Working Environment: At Converge ICT Solutions Inc., we strive to achieve success in a high-energy workplace focused on delivering impactful results. We value collaboration, innovation, and continuous improvement to drive our business forward.

Equal Opportunity Statement: Converge ICT Solutions Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees can thrive and succeed.

Deadline to Apply: April 29, 2024

If you meet the requirements and are excited about the opportunity to join our team, we encourage you to apply for the Account Support Assistant position with Converge ICT Solutions Inc. in Davao City, Philippines.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.