Remote Account Support Manager

As a Remote Account Support Manager at First Circle located in Pasig, NCR, Philippines, you will be responsible for providing excellent customer service and support to our clients. This is a part-time position at a mid-to-senior level, requiring at least 6 years of experience in a similar role.

Responsibilities: - Provide remote support to clients, addressing any account-related inquiries or issues. - Work closely with the sales team to onboard new clients and ensure a smooth transition. - Develop and maintain strong relationships with clients, anticipating their needs and providing proactive solutions. - Analyze client data and trends to identify opportunities for growth and improvement. - Collaborate with internal teams to provide feedback and insights from clients to improve our products and services. - Utilize creative problem-solving skills to address complex issues and deliver exceptional service. - Conduct presentations and trainings for clients, demonstrating the value of our services and products.

Requirements: - Proven experience in account management or customer support, with a strong understanding of financial services. - Excellent communication skills and the ability to build rapport with clients and colleagues. - Resilient and hardworking mindset, with the ability to thrive in a fast-paced and challenging environment. - Strong presentation skills and the ability to convey complex information in a clear and concise manner. - Demonstrated creativity in developing solutions and addressing client needs. - Bachelor's degree in Business Administration, Finance, or a related field is preferred.

Benefits: - Medical coverage - Paid overtime - Life insurance

Working environment: At First Circle, we foster an environment where technology is harnessed to drive innovation and efficiency. You will have the opportunity to work with a dynamic and diverse team dedicated to providing cutting-edge financial solutions to our clients.

Equal opportunity statement: First Circle is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-04

Join us at First Circle and make a difference in the world of finance with your account support management skills!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.