Account Support Manager

Job Description: We are seeking a passionate and dedicated Account Support Manager to join our team at Penshoppe in Davao City, Philippines. As a Mid-to-Senior Level professional with at least 6 years of experience in account management, you will be responsible for providing exceptional support to our clients and ensuring their needs are met efficiently and effectively.

Responsibilities: - Serve as the primary point of contact for clients, addressing any inquiries or issues in a timely manner - Manage client accounts, including maintaining accurate records and tracking progress - Develop strong relationships with clients to understand their needs and proactively offer solutions - Collaborate with internal teams to ensure client satisfaction and successful project outcomes - Analyze client data and reports to identify trends and opportunities for growth - Attend client meetings and presentations to showcase products and services - Assist in the development of account strategies and business development initiatives - Provide regular updates to management on client status and feedback

Requirements: - 6+ years of experience in account management or a related field - Bachelor's degree in business, marketing, or a related field - Strong communication and interpersonal skills - Proven track record of building and maintaining client relationships - Ability to work independently and as part of a team - Excellent organizational skills and attention to detail - Proficiency in Microsoft Office suite and CRM software - Ability to adapt to a fast-paced and changing environment

Personality traits: Passionate, dedicated Soft skills: Cooperation, teamwork

Benefits: - Travel opportunities - Free food - Vision insurance

Working environment: A flexible environment that adapts to change with speed and efficiency.

Equal Opportunity Statement: Penshoppe is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. We encourage qualified candidates of all backgrounds to apply.

Application deadline: May 11, 2024

If you meet the qualifications and are excited about the opportunity to join our team as an Account Support Manager at Penshoppe, we encourage you to apply before the deadline. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.