Remote Account Support Officer

Job Description:

mClinica is looking for a part-time Remote Account Support Officer to join our team in Pasig, NCR, Philippines. As an Associate Level position, the ideal candidate will have at least 3 years of relevant experience in account support or a related field.

Responsibilities: - Provide remote support to clients regarding account-related inquiries and issues - Collaborate with internal teams to resolve account-related issues in a timely manner - Maintain accurate records of client interactions and transactions - Identify opportunities to improve processes and procedures related to account support - Assist in the development and implementation of account management strategies - Monitor client accounts to ensure compliance with company policies and procedures

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in account support or a similar role - Excellent communication and interpersonal skills - Resourceful and able to work independently - Strong problem-solving skills and attention to detail - Proficient in Microsoft Office and CRM software - Innovative mindset and ability to manage projects effectively

Personality Traits: - Resourceful: Ability to find solutions and overcome challenges independently - Independent: Capable of working autonomously and taking initiative

Soft Skills: - Innovation: Ability to think creatively and come up with innovative solutions - Project Management: Strong organizational skills and ability to manage multiple projects simultaneously

Benefits: - Employee discounts on mClinica products and services - Profit sharing opportunities based on company performance - Dental insurance coverage

Working Environment: At mClinica, we strive for a harmonious workplace where collaboration and respect prevail. Our team values diversity and inclusion, and we believe that a supportive and inclusive work environment leads to better results for our clients and employees.

Deadline to Apply: May 7, 2024

Equal Opportunity Statement: mClinica is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.