Account Support Officer

Job Description:

Kumu, a leading company in Manila, is seeking a part-time Account Support Officer to join our team. As an Associate Level position with a minimum of 2 years of experience, the Account Support Officer will play a crucial role in providing assistance and support to our clients. The ideal candidate will be resourceful and independent, possessing strong negotiation and critical thinking skills.

Responsibilities: 1. Providing exceptional customer service to clients and addressing their inquiries and concerns in a timely and professional manner. 2. Managing and maintaining client accounts, ensuring accuracy and completeness of records. 3. Collaborating with the sales team to identify opportunities for upselling and cross-selling products and services. 4. Assisting in the preparation of reports, presentations, and other client-related materials. 5. Conducting research and analysis to support client projects and initiatives. 6. Providing administrative support as needed, including scheduling meetings, managing calendars, and organizing documents.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or related field. 2. Minimum of 2 years of experience in a similar role. 3. Strong communication and interpersonal skills. 4. Ability to work independently and prioritize tasks effectively. 5. Proficiency in Microsoft Office Suite and CRM software. 6. Experience in sales or account management is a plus.

Benefits: - Paid Time Off (PTO) - Paid sick leave - Remote work flexibility

Equal Opportunity Statement: Kumu is an equal opportunity employer and embraces diversity in all aspects of our business. We strive to create an inclusive culture that values and respects all perspectives, backgrounds, and experiences.

Deadline to apply: June 12, 2024

Join our team at Kumu and make a difference in the lives of our clients! Apply now to become our next Account Support Officer.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.