Account Support Specialist - Work from home

Job Description:

We are looking for a dynamic Account Support Specialist to join our team at Philippine Airlines. This is a part-time position that can be done remotely from your home in Makati, NCR, PH. As an entry-level role, we are seeking individuals with at least 1 year of experience in a similar position.

Responsibilities: - Provide support to key accounts and assist with their inquiries and concerns - Build and maintain strong relationships with clients to ensure customer satisfaction - Collaborate with internal teams to address any issues or escalations - Monitor account performance and identify areas for improvement - Prepare reports and analysis to track account activity and progress - Assist with account maintenance tasks and data entry as needed

Requirements: - Energetic and dedicated individual who is passionate about customer service - Strong problem-solving skills and the ability to negotiate effectively - Excellent communication skills, both written and verbal - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and manage time effectively - High school diploma or equivalent

Benefits: - Parental leave for eligible employees - Company-provided equipment to support your work-from-home setup - Travel opportunities for team-building and professional development

Working Environment: At Philippine Airlines, we believe in providing opportunities for unlimited personal and professional growth. Our supportive team environment encourages collaboration and innovation, allowing you to thrive in your role as an Account Support Specialist.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.