Account Support Specialist - Work from home

Job Description:

AllCare is seeking a highly motivated and driven Account Support Specialist to join our team on a part-time basis. As an Associate Level Account Support Specialist, you will be responsible for providing top-tier customer support and account management services to our clients. This is a work-from-home position based in Caloocan, NCR, PH.

Responsibilities: - Manage and maintain client accounts, including responding to inquiries, resolving issues, and providing updates on services. - Collaborate with internal teams to ensure seamless communication and service delivery to clients. - Conduct regular check-ins with clients to understand their needs and provide solutions. - Assist with account onboarding and offboarding processes. - Track and report on client interactions and feedback. - Stay up-to-date on industry trends and best practices to enhance client satisfaction.

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field. - Minimum of 4 years of experience in customer service, account management, or a related field. - Strong interpersonal and communication skills. - Excellent attention to detail and organizational skills. - Ability to work independently and manage multiple tasks effectively. - Proficiency in Microsoft Office Suite and CRM software. - Innovative mindset and ability to adapt to change.

Personality Traits: - Motivated - Driven

Soft Skills: - Innovation - Attention to detail

Benefits: - Profit sharing - Free food - Relocation allowance

Working Environment: At AllCare, we thrive in a culture that embraces change and responds resiliently. We encourage creativity, collaboration, and growth in a dynamic work environment.

Deadline to apply: 2024-07-13

Equal Opportunity Statement: AllCare is an equal opportunity employer and values diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.