Call Center Assistant

Job Description:

KMC Solutions is currently seeking a hardworking and reliable Call Center Assistant to join our team in Cebu, Central Visayas, Philippines. This is a part-time entry-level position with no experience required.

As a Call Center Assistant, your responsibilities will include: - Handling inbound and outbound calls from customers - Providing excellent customer service and resolving customer inquiries - Conducting research to address customer concerns - Negotiating with customers to find mutually beneficial solutions - Maintaining accurate records of customer interactions - Collaborating with team members to meet performance goals - Adhering to company policies and procedures

Requirements: - Strong work ethic and reliability - Excellent research and negotiation skills - Ability to multitask and prioritize workload - Strong communication skills, both verbal and written - Proficiency in using computer applications - Willingness to learn and adapt to new technologies - High school diploma or equivalent

Benefits: - Paid overtime opportunities - Relocation allowance for eligible candidates - Medical coverage for part-time employees

Working Environment: At KMC Solutions, we foster an environment where technology is harnessed to drive innovation and efficiency. As a Call Center Assistant, you will have the opportunity to work in a dynamic and collaborative setting that values teamwork and growth.

Deadline to Apply: Interested candidates must submit their applications by June 25, 2024. We encourage all qualified individuals to apply, regardless of race, gender, religion, sexual orientation, or disability.

Equal Opportunity Statement: KMC Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, veteran status, or any other protected category. We are committed to promoting diversity, equity, and inclusion within our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.